Outsourced Quality Department + Full ERP
A full-time quality function without a full-time hire - plus complete operational control. Don't have a quality manager? Don't want to hire one? We'll be your quality department - handling everything from daily operations to representing you in customer audits.
Book a DemoFull ISO Compliance Included. We become your quality department. Same complete platform, same integrations, plus full ERP functionality and white-glove service. We act as your Quality Manager of record, lead your audit program, and represent you in customer audits. You focus on operations.
Everything You Need to Succeed
Includes everything from previous tier:
Full ERP Functionality
- Production planning & scheduling
- Inventory management & MRP
- Purchase order management
- Work order tracking & shop floor data collection
- Job costing & cost tracking
- Sales order management
- Receiving & shipping management
- Complete operational dashboards
- Financial reporting integration
White-Glove Quality Management
- Unlimited remote consulting
- 2 onsite visits per month (full days)
- Act as your Quality Manager of record
- Lead your entire internal audit program
- Own your corrective action process end-to-end
- Prepare and facilitate all management reviews
- Manage your supplier qualification and development programs
Customer & Registrar Audit Support
- Represent you in customer audits
- Attend registrar audits with your team
- Manage post-audit corrective actions
- Coordinate surveillance audits
Strategic Quality & Continuous Improvement
- Continuous improvement project leadership
- Supplier development programs
- Quality cost analysis & reporting
- Regulatory liaison (communicate with registrars, customers, regulatory bodies)
- Benchmarking and industry data analysis
- Best practice implementation
Customer Relationship Management
- Customer health monitoring with AI-generated insights
- Early warning alerts for degrading relationships
- Net Promoter Score (NPS) tracking
- Customer satisfaction survey management
- Churn risk prediction
- Customer-facing certification verification portal
Quality Complete is Right for You If...
- Your quality manager left and you don't want to hire a replacement
- You can't afford a full-time QM but need full-time quality capability
- You're managing multiple certifications (AS9100 + ISO 9001 + customer-specific)
- Your customers expect a dedicated quality professional on your team
- You want to focus on operations while we handle quality completely
- You need full ERP visibility alongside your quality system
Quality Essentials Might Be a Better Fit If...
- You already have a capable quality team and primarily need great tools
- You just need expert guidance on an as-needed basis
- Your quality scope is straightforward (single standard, stable customer base)
Why Companies Choose This Over Hiring
No Recruiting Headaches
Finding a qualified quality manager takes months. We start immediately.
No Training Period
A new hire takes 3-6 months to learn your business. Our consultants are productive from day one.
No Turnover Risk
When employees leave, knowledge walks out the door. Your quality system won't walk out with us.
Senior-Level Expertise
You get experienced consultants who've worked with dozens of companies, not someone still learning.
Built-In Coverage
Vacations, sick days, emergencies - you're always covered. No scrambling to find backup.
Flexibility to Scale
Need more support during audit season? Less during slow periods? We adjust with you.
Common Questions
Is this really enough to act as a quality manager?
What about day-to-day issues between onsite visits?
Can you be named as our Management Representative?
What happens if our consultant leaves QMS Leader?
Ready to Stop Worrying About Quality?
Quality Complete gives you the peace of mind that comes from having a real quality department - without the overhead, hiring headaches, or risk of turnover.